Intro Membermouse Documentation
Amazing membership platforms need to be easy enough to use when membership sites are launched, but will need to offer the room for all these sites to grow as they become successful. Inside this MemberMouse Overview, we will go over the pros and cons of using MemberMouse for WordPress membership sites, and the way that MemberMouse matches the requirements of various users. Membermouse Documentation
The neat thing about this is that you are able to change the registered URL, so in the event that you want to use MemberMouse on a website before migrating to a production site, you can enroll the staging website URL and completely set up your site and members for launching, then migrate to the URL to the live site. As soon as your site URL is registered in your MemberMouse accounts, you may then download the MemberMouse plugin in your dash and then install it on your WordPress site. From that point, you’re all set to begin configuring your site.If you do not want to set up the site yourself, then you can buy Quick Start service from MemberMouse for $299, which comprises a WordPress installation (optional), MemberMouse installation following a consultation telephone, and an optional migration of membership data from an existing site. Membermouse Documentation
Additionally, MemberMouse can provide upsells to members, or automatically provide downsells to customers that want to cancel in order to boost client retention and maximize revenue. MemberMouse also allows members to update or downgrade memberships .You can take a look at a complete feature list from MemberMouse to each of the juicy details in one spot, or see our overview of some MemberMouse features.
MemberMouse creates several webpages when installed (similar to a eCommerce plugin), for example checkout pages, login/out pages for associates, and more. You can customize these pages in order to test the best approach for your store, but I decided to first get setup.You can take a look at your membership dash once you log in to observe some compressed details about your site, but since I haven’t set up anything yet, I headed down to the General Settings menu to determine what choices I had.Under general preferences, I navigated to”Other Settings” and was able to alter what members see if logged in, for example, page they’re redirected to and if to display protected menu objects (by way of example, if you’re shielding products from non-members). One setting that many of you will find intriguing is that the”Access Sharing Security”This little box allows you to restrict how many different IP addresses may log into your site using the very same credentials at a 24-hour period. I’d allow more than one IP address if members use a computer and a mobile device to view your content. That way they do not get frustrated by being locked out of your site when using another device. For some membership sites, the ability to limit login info is non-negotiable, therefore MemberMouse becomes an appealing choice.MemberMouse also lets you create Employee users under General Settings so that support or sales personnel can log in to your website and member centre in order to create or help members, but don’t have access to web site configuration options. As a final note on setup, MemberMouse includes a couple of built-in widgets that you could use to display content throughout your site. For example, the”Protected Content” widget can display upcoming content to members based on which membership level access they’ve so they understand what to anticipate (date could be included as well). Membermouse Documentation
Creating Products with MemberMouse
One word of warning for those trying MemberMouse: see the tutorial videos. Usually documentation is excellent for when I get stuck rather than as a beginning point, but I was not certain why memberships and products were split in the way they were.MemberMouse provides membership access to different goods. If you are new at this, it may seem redundant to different memberships out of products at first; however, this allows you more flexibility in pricing your membership solutions. You can create a”Bronze” membership accessibility level and tie it to multiple goods, like a standard product (at a single cost ), a discounted product (with a promotional cost ), and an affiliate merchandise (with a price for consumers known as an affiliate). After watching the movies and understanding that this arrangement, I really liked the flexibility offered by dividing membership access from goods.Products are created beneath Product Settings. Both virtual and physical products are managed from precisely the exact same page, and once your goods are set up, you can then create membership access levels and delegate them to your products. To start, delegate your”Associated accessibility” to your products to”none” since you’ll be setting up memberships later.Together with MemberMouse, you are able to create sign-up fees or trial intervals. If you allow”Trials”, then you may optionally specify a price for a trial period (which can be 0 ), then determine how long trial period will run. If you merely want to use this to get a sign-up fee, then you can set a one-day trial then start the membership. This isn’t ideal, because the monthly fee will not be shown immediately at checkout because only the signup fee is shown, but it works well enough that it shouldn’t be an issue. Your product description should explain billing and fees anyhow.You might even make products”shippable” to take advantage of the limited shipping methodsaccessible MemberMouse for memberships which involve bodily goods. Membermouse Documentation
Creating Membership Access with MemberMouse
After products are created, you can then create membership access levels to tie to any of your membership products. These membership levels will establish the content limitation principles for members. However, you can also edit the accessibility rules on a per-post or even per-page basis.When you create a membership level, you can assign that accessibility level to a particular product. This is what I was talking about in terms of versatility — you can assign an access level for as many products as you need, so in the event that you provide promotional pricing for email subscribers or referrals from the own affiliates, you can tie the same access to every one of these products.You’ll also select which classes will be protected for that entry level in precisely the exact same screen. Multiple post categories can be selected for access. As a result, MemberMouse supports both tiered and topic-based memberships.As a default option, access will be limited for the entire post for each post in the category. But it is possible to get around this to display post excerpts and teasers using Smart Tags. Access may also be set on a per-post or per-page basis while editing a page or post. The post / page editor is also where you are going to manage content dripping. Dripping is elastic and super-simple, as you may set a delay in accessibility for each membership level in terms of days.Once content dripping is installed, you can see schedules for every membership level under Product Settings > Content Dripping Program to find a general view of when each entry level can see content. This page will also enable you to bulk edit access rights for each membership level, and customize content dripping occasions for each access level. It’s really useful for all those that already have a lot of content generated, and just want to assign drip times and get rights from one screen.Not certain how it’ll look to every member? Look at the top of your display when previewing your site.
MemberMouse Smart Tags
Before you begin setting up your site in order to market membership goods, you’ll want to check out a few of the built-in shortcodes for MemberMouse, called Smart Tags. It is possible to use smart tags to insert buy links for your merchandise, selectively restrict (or eliminate restrictions from) specific parts of content to make excerpts, and show member data. For instance, you can demonstrate an associate’s name on mails or welcome pages, content based on their membership level, or display content based on which affiliate referred the member to your site.Bright tags also let you insert hyperlinks that enable members to manage their own subscriptions, update memberships, or even purchase new goods. As you’re able to customize the member’s”My Account Page”, you can upsell bundles for many members, or dynamically display upsells for every membership level.
MemberMouse has another sales choice of which you can take advantage. Members can’t purchase more than 1 membership degree using MemberMouse. But, you can use a different content restriction instrument, called a bundle, to provide a topic-based membership. This is also the way you’re able to offer upsells to present members. You may assign multiple goods to a bundle in precisely the same manner that it is possible to assign multiple products to a membership accessibility level. Packages allow you to expand the material access that a product provides when used this way.Because Packages are tied to products in precisely the exact same manner as membership access, bundles may also take advantage of material dripping. The advantage to using packages is that members may purchase more than one package at one time.
Selling and Managing MemberMouse Memberships
While MemberMouse automatically creates a lot of pages, it doesn’t create a catalog or sales page. For me this is a good thing, since I think selling memberships to possible users requires long-form content anyway — members probably aren’t likely to visit your site and browse for memberships straight away.To sell memberships, you’ll need to create pages or posts with buy links. It’s possible to copy purchase links from your product settings for each item, or generate a buy link using a smart tag if the connection is being posted on your WordPress website (which is what we’ve done in the screenshot). You can even utilize MemberMouse’s built-in button styles rather than the ones out of the theme (mine are somewhat lackluster since we are using the default theme).
MemberMouse prices are determined by the number of users for your membership website, however MemberMouse isn’t a true SaaS solution, since the MemberMouse plugin operates on your own servers. You install the plugin on your site, but may also possess a MemberMouse accounts; your website then checks in with the MemberMouse licensing server to send data on site usage. As this is a”check in”, your site doesn’t need MemberMouse’s licensing servers to conduct the membership part of your website. Because of this, website performance is completely dependent on your own hosting and environment.MemberMouse pricing ranges from $20 per month for 1,000 users up to premium and specialist plans at $300-600 a month for sites with more than 100,000 users (support is included for the majority of programs ). Each pricing grade provides distinct benefits (such as premium support starting with innovative plans), but here is a rough breakdown of price based on number of users.
Among the great things about MemberMouse is that members may manage themeselves, which can help free up time you’d otherwise spend onsite management. You could also personalize the member”My Account” page to automatically upsell your products for you, or to attempt to conserve sales if members want to cancel.When members make changes to their accounts, these changes are automatically reflected on your e mail lists or other integrations built-in to MemberMouse so that you don’t need to manually manage fluctuations in membership (i.e., moving from the”gold” list to the”platinum” email list). The members center is geared towards automating and simplifying your website management, which can save massive amounts of time for websites with tens of thousands of members.If you want to downsell members who would prefer to cancel, you also are able to take advantage of this MemberMouse Conserve the Sale page, which lets you create a downsell which will be revealed to members who want to cancel a membership. When a member violates their account (or you opt to place cancellations to membership pauses), their registration is really suspended so that they have access to some content that has been released up to this point, but are removed from the drip program and cannot get any new content. Membermouse Documentation
Billing and Payments
Billing is extremely flexible with MemberMouse, and bicycles are completely customized. You can bill in terms of days, weeks, months, or even years, and input the cycle of your choosing (ex: 3 months, 1 year, two weeks, etc). In addition, you can bill a one-time fee for memberships (though I’d recommend avoiding this unless you’re just beginning, as you’ll constantly have to chase new associates, which sort of defeats the purpose of a recurring billing model ).You might even use coupons with MemberMouse, and decide whether to apply them to the first billing cycle or the life of this membership. Coupons can supply a percentage a dollar-amount reduction. Coupons are also created to provide an entirely free membership, or you could create a membership for a client yourself and comp that membership rather. Coupon usage can be limited to specific products or a number of applications.The best thing about billing is that you can control recurring billing activities, such as refunds, directly from MemberMouse instead of logging in to your account with your payment processor. For instance, you can issue refunds from in your MemberMouse admin rather than logging in to Stripe or PayPal to accomplish this, and MemberMouse automatically interacts with the correct processor. It’s possible to use one onsite payment system, for example Stripe or Authorize.net, and in precisely the same time use PayPal and/or ClickBank to supply up to three payment choices.As cards are tokenized and saved for members, MemberMouse may also help automate overdue payment managing to save your customer management team time and maintain your revenue stream flowing. When MemberMouse detects that a card was diminished , it marks the member’s account as late, then sends the manhood and email asking him to login and update the card information in the accounts. The member is then immediately charged the amount due and the member account is reactivated.
MemberMouse is not really designed to be an eCommerce platform, but it can allow you to sell some physical goods through your site and also to sell physical products with subscriptions, like magazines (although I believe it does a far better job with virtual goods than physical goods ). When you create your product, you mark it as”shippable”, then put up basic transport prices (such as regular and expedited shipping).Personally, I’d just include shipping as part of their membership pricing a month (and promote this actuality!) To simplify my shop management, but the shipping methods can be helpful for promoting’swag’ items and other bodily products for your site.
MemberMouse includes a few integrations built in to assist you with your website management. First, email is critical for communication and participation. You can use this integration to manage your relationship with members having an email platform you are already acquainted with, and moving members between automatic lists to help save you time.MemberMouse also integrates with iDevAffiliate to manage affiliates for your membership website. When customers have been sent in an affiliate, this will be noted in the member account, and you can opt to dynamically display content or provides to associates according to which affiliate referred them to your website.
Talking of Developers
If you’re an advanced user, or possess a developer on staff, you can further automate a lot of MemberMouse functions. Besides smart tags (shortcodes from WordPress lingo), there are lots of filters and actions available, in addition to a well-documented set of global purposes for use in templates and other custom code. Nonetheless, these push notifications may also be used to trigger actions in third party integrations (i.e., sending information to an accounting system). MemberMouse additionally has an API that programmers can use to integrate MemberMouse with outside systems, which isn’t true with all plugins. This permits you to make, get, and upgrade information about members.
MemberMouse includes email support with all plans, and provides various other resources for users. Total documentation can be obtained, and was pretty helpful for me personally. Some documentation comprises video walkthroughs, and all functions and settings are documented. I just used the service desk one time for an problem with the smart tag library, and obtained an answer for the question I submitted in the morning later the exact same day, and also got a followup email to let me understand the problem would be resolved within the next release.Furthermore, there is programmer documentation accessible for site customizations. If you are conducting a membership site with thousands of associates, odds are you own a developer on retainer or one on team, so getting docs handy for tweaks and customizations is a plus. Membermouse Documentation
MemberMouse offers huge functionality and will make it possible for you to treat your membership site like a business rather than a hobby. As it’s designed for sites with tens of thousands of associates, this should not come as a surprise. Establishing a site and fundamental content restriction is simple (especially with the help of this”Getting Started” videos), but much more personalization is possible in case you’re willing to generate a time investment in site setup and optimization. There’s definitely a learning curve involved in using MemberMouse, however it is in proportion to the amount of performance you escape the plugin, since it has almost everything you might desire in a membership stage.
MemberMouse makes it easy to improve the Lifetime Value of your loved ones by giving the ability for same-sex earnings. By eliminating obstacles to purchase for present members, you can radically increase conversions. When members are logged in, buy links only open a pop-up confirming the order will be billed to the card to the account to make the purchase essentially a one-click sale (account information is already prepopulated with all the payment data tokenized in the customer account). Since you’ve already gone through the time and expense to obtain these associates, up-selling them is made as simple as possible to create additional revenue and also to help them find other goods.Another interesting feature is the capacity to email buy links to members, so that if the link is clicked, then members have been logged in and delivered to a pre-populated shopping cart to again remove as many obstacles as possible to buy.The level of service MemberMouse offers was interesting for me personally, as many membership alternatives offer the plugin / integration and support, and that’s it. The Fast Start service is a white-gloved install and setup, which is supplied by a few other services, but MemberMouse additionally supplies a list of recommended contractors, and encourages present users to become affiliates to promote the services. Developer resources are also a great improvement, and help you to customize, tweak, or extend your usage of MemberMouse beyond WordPress. Membermouse Documentation